At IPTVCanada.co, customer satisfaction is our top priority. We strive to provide the best possible IPTV service experience. Please carefully review our refund policy below:
- Refund Eligibility
At IPTVCanada.co, customer satisfaction is our top priority. We strive to provide the best possible IPTV service experience. Please carefully review our refund policy below: We offer refunds under the following conditions:
• A refund request is made within 7 days of your purchase.
• The service was not delivered as promised (e.g., subscription details not provided, service activation failure).
• There were unresolved technical issues on our side that prevented you from using the service.
- Non-Refundable Cases
Refunds will not be issued in the following cases:
• You changed your mind after activation.
• The issue was related to your device compatibility or internet connection.
• You failed to follow the provided setup instructions or ignored technical support.
• You requested a refund after the refund eligibility period.
- Trials and Short-Term Subscriptions
• Trial Accounts: Payments for trial subscriptions are non-refundable.
• Short-Term Subscriptions (1-month plans): Refunds are not applicable for short-term plans once activated. - Requesting a Refund
To request a refund, please contact our support team at support@iptvcanada.co with the following information:
• Your order number or subscription ID.
• Details of the issue or reason for your refund request.
We will review your request and respond within 5 business days.
- Fraud and Abuse
Refunds are strictly limited to valid claims. Any abuse of our refund policy, such as repeated refunds or fraudulent claims, may result in account suspension.
- Exceptions
In cases where we are unable to resolve critical service issues on our end, we may provide a refund or alternative compensation at our discretion.
Thank you for choosing IPTVCanada.co. If you have any questions or concerns, feel free to reach out to us.
